DOST WV Customer Portal

Manage Your Transactions and Services with Ease

Your hub to track transactions, review the Citizen's Charter, share customer feedback, verify documents, and get guided support from the SmartGov Helpdesk.

Track Your Transaction

See how your service request is doing, from creation to finish.

Type your reference code in the field below to see exactly where things are at.

Real-time transaction update Displayed in an organized chronological manner

Customer Feedback

Share your experience through the Customer Satisfaction Feedback Survey.

Use the CSF page to rate your service experience and help DOST VI improve public service delivery.

Quick post-service feedback Official customer response channel

Open CSF page

Citizen's Charter

Review step-by-step procedures, required documents, fees, and processing times transactions.

The Citizen's Charter gives visitors a reliable reference before they begin a request, transaction, or inquiry.

Service requirements and timelines Official DOST VI public guidance

Read the Citizen's Charter

SmartGov Helpdesk

Get guided support when you need help in your SmartGov system.

SmartGov Helpdesk connects you to the technical team when have concerns or need assistance in navigating the SmartGov system.

Guided technical support Easier path to the right service

Open SmartGov Helpdesk

Guided Support

Get Help with your SmartGov concerns with our Helpdesk.

SmartGov Helpdesk helps SmartGov users get technical support. You can reach the Helpdesk for assistance with system navigation, troubleshooting, and other technical concerns.

Open SmartGov Helpdesk

Quick Actions

Jump straight to other services.

Use these direct actions if you are returning to complete a specific service step.

Before You Start

Review the Charter

Read official requirements, timelines, and service guidance.

With Active Transactions

Track Transaction

Check the latest status of your submitted request.

Quick Verification

Verify Documents

Confirm document authenticity through the portal's verification flow.

After Your Service

Share Feedback

Open the Customer Satisfaction Feedback Survey.

Frequently Asked Questions

Start with the questions people ask most.

Metrology Do you have price list of different calibration services?

Yes, RSTL Service Fees can actually be accessed through the Citizen's Charter posted via DOST VI website. But, here's the list for ready access. Download Here

Scholarship I was born in the Philippines of a Filipino mother and a foreign father. Am I considered as a dual citizen?

Not all countries allow dual citizenship. Kindly check with the countries you are seeking citizenship whether you are also considered a citizen in that foreign country.

Scholarship I am a natural-born Filipino with dual citizenship, what documents should I submit to be able to enjoy the scholarship?

A letter issued by the Bureau of Immigration in Manila, Philippines or from the Philippine consulate abroad, showing proof of compliance under Republic Act No. 9225, the “Citizenship Retention and Re-acquisition Act of 2003,” otherwise known as the “Dual Citizenship Law.” the parent has applied for Recognition as a Filipino citizen at the Philippine Embassy/Consulate abroad.

iFund Who may Apply for iFUND?

*Enterprise or industry association based in the Philippines, wholly owned by Filipino citizens and willing to apply innovations to improve existing products, services and/or operations. *Any government entity (including state universities and colleges) operating business-like projects/activities for entrepreneurs/ graduates of entrepreneurship. *Applicant with no previous accountabilities with DOST.

GIA How long is the processing time if i apply?

Kindly give us 40 working days (WD) from receipt of your complete requirements to process. Kindly refer to the DOST VI citizen's charter accessible at the DOST VI website for a step-by-step process flow.

View All FAQs

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