Department of Science and Technology

Effective Date: May 7, 2026

1. Overview

This Privacy Policy explains how the DOST VI Customer Portal collects, uses, and protects information when you use the portal, including protected features that require sign-in with a Google account.

2. Features That Require Sign-In

Certain portal features require authentication before use. These currently include transaction tracking, verification, the Customer Satisfaction Survey, and Contact Us workflows.

3. Google Sign-In Data We Receive

When you sign in with Google, the portal may receive and store the following account information:

• Google account identifier
• Email address
• Display name
• Profile photo URL, if provided by Google
• Verification status of the Google email account
• Last login timestamp

4. How We Use This Information

We use sign-in and session information to:

• Authenticate users before granting access to protected portal features
• Maintain secure user sessions while the portal is in use
• Associate protected transactions or requests with the signed-in account when needed
• Support security monitoring, troubleshooting, and audit logging

5. Session and Security Data

The portal creates a server-side session after successful authentication. We may also log security and operational data such as login success, login failure, logout events, IP address, and browser user agent to support security review and incident response.

6. Other Information You Submit

If you use portal forms such as Contact Us or Customer Satisfaction Survey, the information you submit through those forms will be processed for service delivery, response handling, records management, and related public service functions.

7. Sharing of Information

Information is used for portal operations and official DOST VI service processes. Data may be shared only with authorized personnel, connected government systems, or service providers that support portal operations when necessary and permitted by applicable law and policy.

8. Retention

Account, session, audit, and submitted form data may be retained for operational, security, records management, and legal compliance purposes, subject to applicable government retention policies.

9. Your Responsibility

You are responsible for using a valid Google account, protecting access to your device and browser, and signing out when using a shared or public computer.

10. Updates to This Policy

DOST VI may update this Privacy Policy as the portal changes. Continued use of the portal after updates take effect constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or the portal's handling of personal data, please contact DOST VI through the official portal contact channels.